WELCOME TO iWYZE CLAIMS

ROAD AND HOME EMERGENCY SERVICES

HOW TO NOTIFY US OF A CLAIM

NOTIFY US ONLINE
*DISCLAIMER: Notifying iWYZE of your claim online does not mean that your claim has been registered. An iWYZE consultant will call you back once you have successfully completed the notification process, to complete the registration of your claim and provide you with a claims number.
Please note most claims will result in the cancellation of your Cash Back Bonus. iWYZE will only compensate you in the event of a valid claim after you have paid the excess as shown in your policy schedule. Certain additional excesses as shown in your policy schedule may also apply.
INFORMATION TO PROVIDE WHEN REGISTERING AN INSURANCE CLAIM:
ALL CLAIMS
  • Your iWYZE policy number.
  • Your ID number.
  • Any other relevant claim documentation.
CAR, HOMEOWNERS,HOUSEHOLD CONTENTS & VALUE-ADDED PRODUCTS
  • SAPS case number (if applicable).
GAP COVER
  • Your Medical Scheme membership number.
  • Your Medical Scheme plan option.
  • Written proof and copies of medical accounts or any other documentation that might be relevant.
LIFE
  • iWYZE will ask you or your Beneficiary a series of questions when you call, including details of the full circumstances leading up to and resulting in the incident.
You will have to provide the above listed information within the period specified by our agent to ensure a speedy claims resolution.

If you are unsure about any aspects of your policy, or what is covered, please contact us immediately on 0860 93 94 93 so that we can confirm that you are correctly insured!
Wise Alert! We have some wise and useful tips for when registering a claim from iWYZE!