Chat to us on WhatsApp (031 835 4245) | We will call you back | Emergency: 0860 93 94 93

What’s the difference between Household Insurance and Building Insurance?

You might hear people use “home insurance” as one blanket phrase, but in reality, there are two distinct covers you should consider for your home in South Africa:

This post was published on Jan 25, 2017 | Updated on Oct 15, 2025



  • Building Insurance (also called “homeowners” or “buildings cover”) — covers the physical structure
  • Household / Contents Insurance — covers your personal possessions inside the home


Understanding the difference (and knowing when you need one or both) can save you big headaches down the line. Let’s unpack this.


Household vs Building Insurance: Which One Do You Really Need?


When South Africans talk about “home insurance,” it often sounds like a single thing. But actually, it’s two different types of cover for very different parts of your home life:

Two different types of Cover

Think of your house as a boerewors roll at a Saturday braai:


  • The roll (structure) = Building Insurance
  • The boerewors and sauces (contents) = Household Insurance


 Without both, you don't really have a proper meal - and if either part goes missing, you're in for a disappointment. Same with your home: both covers matter.




What Building Insurance (Homeowners) covers — and doesn’t


Building insurance typically covers:

  • Fire, lightning, explosion
  • Storm, wind, flood, hail, natural perils
  • Damage caused by bursting or leaking pipes, water systems
  • Impact by vehicles, falling trees, aircraft
  • Theft where force and break-in damage the structure itself
  • Replacement of keys, locks, remote controls
  • Sometimes accidental damage (as an optional add-on)
  • Home emergency services (e.g. plumbing, locksmith, glazier) as a built-in benefit to some limit (for iWYZE, up to R2 000 or two incidents per year)


But, and this is key: building insurance does not generally cover your movable items like your TV, laptop, furniture, clothes, etc. That belongs under the contents (household) cover.


Also note: any cover is subject to the policy wording, exclusions, excess, and limits. Damage from neglect, wear and tear, or termite infestation, for instance, may be excluded or require extra cover.



Building Insurance in real life South African stories


Example 1:

You live in Durban, and a storm causes a tree to fall onto your roof. Building insurance helps you rebuild the damaged roof and walls. But if the same storm flooded inside and ruined your curtains, carpet, and sound system, you'll need household cover to replace those.


Example 2:

A Jo’burg summer storm brings hail and strong winds. Your roof tiles crack and water seeps through, damaging the ceiling. Your building insurance sorts out the roof and ceiling repair, saving you from a hefty builder’s bill. But if your furniture gets water-damaged, that’s for household insurance.



What Household (Contents) Insurance covers — and doesn’t


Household Contents insurance typically covers:

• Covers loss or damage to your possessions (contents) inside the home due to fire, lightning, explosion

• Covers theft or attempted theft (with forcible, violent break in) causing damage to your contents

• Natural disasters (storms, floods, hail, etc.) that affect the contents

• Burst, leaking, overflowing water systems (pipes, geysers, tanks) that damage contents

• Built-in benefits such as householder liability cover (if someone is injured in your home)


However, household contents cover does not pay to fix structural features like walls, roofs, foundations, or the shell of your home. That remains the domain of building cover.


    Also, contents cover may have sub limits: e.g. for jewellery, artwork, electronics, etc. If you have high-value items, you may need to schedule or "add on" extra cover.


    Household Contents Insurance in real life South African stories

      Example 1:

      You stay in a townhouse in Cape Town. A burst geyser floods your lounge and damages your TV, carpets, dining chairs, and stereo. Your contents cover would help you repair or replace those. But if the flood caused structural damage to the floor slab or brick walls, that damage would be claimed on your building cover (if you have it).


      Example 2:

      Your Gqeberha home is broken into. The burglars steal your TV, laptop, and a sound system. Household cover replaces or pays out for those stolen items. But the broken door frame and locks? That’s a building cover claim.



      Who should take which?

      • Homeowners: need both (banks often require building insurance if you have a bond).
      • Tenants/Renters: don't need building cover, but should get household insurance. Landlords typically handle building insurance, so you don’t need it.
      • Sectional title owners: check if your body corporate covers the building. If yes, you'll likely just need household cover.


      If you’ve renovated or have luxury interiors, your contents cover will be more important (and may require higher limits).


        Key differences side-by-side


        AspectBuilding InsuranceHousehold (Contents) Insurance
        What’s insuredThe fixed, structural parts (walls, roof, foundations, built-in features)Movable possessions inside (furniture, electronics, clothing, appliances, etc.)
        Structural damageCovered (storms, fire, impact, etc.)Not covered
        Possession damageOnly if contents are built in (e.g. built-in cupboards) and tied to the structureCovered (within policy limits)
        Water / burst pipe damageOften covers leaks or bursting pipes affecting structureCovers damage to contents from water leaks / pipe failures
        Liability / third-partyMay include structural features such as keys/locks, emergency servicesIncludes householder liability (injury to someone in your home)
        Optional add-onsAccidental damage to structure, home emergency servicesHigh-value items, cover for items outside the home (if allowed)
        Who should have itOwners (or bondholders requiring cover)Owners, renters (tenant needs contents cover even if not owning structure)




        WYZEmoves - Tips for choosing & combining both covers


        • Calculate replacement value properly
          For contents, do a walk-through and list your major items (TV, fridge, laptops, furniture) with their current replacement cost.
        • Understand limits and sub-limits
          Know how much is allowed for jewellery, electronics, etc.
        • Match your premiums to risk
          If you live in a flood-prone area (e.g. low-lying near rivers), ensure your policy includes or specifically covers such perils.
        • Check excesses
          Higher excess = lower premium. But don’t set it so high you can’t afford it when you claim. (include link to excess blog)
        • Review annually
          As your possessions change (new gadgets, renovations) or structural value changes, update your cover.
        • Document your possessions
          Keep photos, receipts, serial numbers — that helps your household contents claims be processed smoothly.


        The WYZE takeaway

        Your home is more than just bricks or furniture — it’s both. Building Insurance + Household Insurance = complete cover. Don’t wait until a storm or burglary reminds you of the gap. Getting both building and household insurance is the smart way to keep your South African home fully covered.



        Terms and conditions apply. Please note that the content displayed on this site is for information purposes only and does not constitute advice or replace our policies’ terms and conditions. The policy wording supersedes any marketing material. Any claim will be considered against the terms and conditions that apply at the time of claim and as set out in our customers’ policy documentation.


        Read more of our blogs


        card image
        Ways to lower your Home Insurance Costs_CARD
        Ways to lower your Home Insurance Costs

        While reassessing your policies is a wise move, one area you should never compromise on is your home insurance. Cancelling it altogether can leave you financially vulnerable...

        09 July, 2025

        card image
        What to Consider When Doing a Home Insurance Quote_CARD
        What to Consider When Doing a Home Insurance Quote

        A comprehensive home insurance policy will protect your home and personal liability, so it's important to consider several factors before accepting a quote. Here’s a breakdown of the key elements to keep in mind when getting a home insurance quote.

        05 May, 2025

        card image
        9 Ways To Sell Your Home Quicker - Old Mutual iWYZE
        9 Ways To Sell Your Home Quicker - Old Mutual iWYZE
        The housing market is competitive – we explore a few ways to sell your property quicker and at a good profit.

        29 July, 2025