WELCOME TO THE iWYZE FAQs

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Have a burning question about your insurance? We've put together a comprehensive list of Frequently Asked Questions (FAQs) on this page that cover a wide range of insurance terms and issues. If you can't find the answer to your question then please contact us on 0860 93 94 93 or send an email via our Contact Us page.

What happens if I miss a premium?
Do you offer home insurance?
Do you offer car insurance?
Can I have my car repaired and then submit a claim?
Do Value-Added Products include third party cover and personal liability?
What happens if my claim is rejected?
Will an iWYZE Scratch and Dent or iWYZE Tyre and Rim claim affect my iWYZE General Cash Back Bonus?
Is there a limit on the number of claims I can register on an annual basis?
What can I do if I am not happy with the quality of my repairs?
How do I register a claim?
Should I notify the policy when I am involved in an accident?
What happens if I don’t take my car for an inspection?
Do I need to take my car for an inspection?
Does iWYZE process double debits when I miss a premium?
What happens if I don’t have enough money in my bank account for the debit order?
What is a part or pro-rated premium?
Do I need to pay an initiation/start-up fee?
Are hail and vehicle glass related claims included?
Can I choose my own repairer?
Can I have my car repaired and then submit a claim under my Value-Added Products Cover?