The Effects of Non-Disclosures on Your Insurance Contract

Why Honesty Matters

This post was published on Nov 28, 2024

 



When taking out an insurance policy, it’s easy to focus on the cover you’re getting, but one aspect that can make or break your policy is disclosure. Non-disclosure refers to situations where a person withholds or omits important information when purchasing an insurance policy. This might not seem like a big deal, but in the world of insurance, it can have serious consequences.


Insurance is built on trust. The information you provide during the underwriting process is crucial, and your insurer relies on it to assess the risk and offer you appropriate cover. Failing to disclose all necessary details—even unintentionally—may lead to a claim being rejected, leaving you without financial protection when you need it most.


Let’s break down how non-disclosures can affect different types of short-term insurance and why being transparent with your insurer is essential.

 


Non-Disclosures in Car Insurance



Imagine you’ve just bought a new car and can’t wait to hit the road. But before you do, you’ll need to get it insured. During the insurance application process, known as underwriting, you’ll be asked several questions about your car and how it’s used. These questions help the insurer determine your risk profile and set up the appropriate cover for you.


For example, you might be asked where you park your car at night. If you tell the insurer that you park it in a locked garage, but in reality, it sits outside, this could be considered a non-disclosure. Should you file a claim for theft or damage, the insurer may reject it because you weren’t honest about the car’s parking situation. This simple omission could leave you paying out of pocket for repairs or replacement.



Non-Disclosures in Home Contents Insurance



Your home contents insurance covers valuable belongings like furniture, electronics, and appliances. When applying for this policy, you’ll need to answer specific questions about your home’s security and safety features.


One common question is whether you’ve installed a power surge protector to the DB Board. A power surge protector helps protect your appliances from power surges, which are a frequent issue due to load shedding in South Africa. If you claim to have one installed but don’t, and then experience damage from a power surge, the insurer could reject your claim. In this case, failing to disclose accurate information about your home’s setup can result in significant financial loss.



Non-Disclosures in Building Insurance



Building insurance protects the structure of your property, covering damages from events like storms, fire, and accidents. To set up this type of policy, your insurer will ask detailed questions about your home, including the materials used in its construction.


For example, if your property has a thatch roof, you’ll likely need to install a lightning conductor to reduce the risk of lightning strikes. If you don’t disclose that your roof is thatch or fail to mention that you haven’t installed a lightning conductor, any claim related to lightning damage , or fire as a result of lightning could be rejected. This is another scenario where non-disclosure can prevent you from receiving the financial support you need to repair your home.



Why Accurate Disclosure Is Important


The examples above highlight how seemingly small details can lead to rejected claims if not disclosed upfront. Being honest with your insurer and providing accurate information during the underwriting process is essential. If your circumstances change—whether it’s installing new security features, moving your car to a different parking spot, or making alterations to your home—let your insurer know. Keeping your policy up to date ensures that you’re fully covered and won’t face any unpleasant surprises when you file a claim.

 

 

Conclusion:

The Bottom Line

Non-disclosures can have far-reaching consequences when it comes to insurance. By providing truthful and accurate information, you safeguard yourself from potential claim rejections. Remember, your policy is only as strong as the information it’s based on, so always be upfront with your insurer. Being transparent ensures your coverage will be there when you need it most.


Terms and conditions apply. Please note that the content displayed on this site is for information purposes only and does not replace our policies’ terms and conditions. The policy wording supersedes any marketing material. Any claim will be considered against the terms and conditions that apply at the time of claim and as set out in out customers’ policy documentation.


Read more of our blogs

card image
Understanding your insurance policy: Obligations as the insured.
Understanding your insurance policy: Obligations as the insured.
Insurance – know the ins and outs so you understand how and what your products and services cover you for.

08 May, 2024

card image
Should you rely on car insurance calculators or get an online quote?
Car Insurance Calculator
Curious about how your car insurance premiums are calculated? Let's break it down.

10 October, 2024

card image
The Risks of Underinsurance
The Risks of Underinsurance
Underinsurance - understand what it means, its disadvantages and ways to avoid being in a predicament because you are underinsured. Contents insurance and household insurance are often the most common types of insurance where people tend to underestimate their cover needs.

08 May, 2024